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Best Western Reef Resort Mackay, Mackay

Nestled in Mackay, the heart of Coastal Queensland, Best Western Reef Resort Mackay has been recently renovated and refurbished. It is a four star property offering quality accommodation, comfort and friendly service and the perfect destination for a relaxing break for the travelling business person, tourist or holiday maker. With a large variety of well appointed, comfortable room types, there is a room to suit every traveller’s needs. “Pipers” Bar and Restaurant is open seven nights a week, for relaxed, casual dining at affordable value for money. Room service is also available for both breakfast and evening meals. Featuring a superb selection of Australian and International cuisine and an extensive wine list.

The staff would be delighted to advise on a tour of the local attractions, plan your conference, advise and assist on wedding functions and settings or simply help you organise a romantic break for your special someone.

With a large variety of well maintained comfortable room types, the Reef Resort has the perfect room to suit each of our guests, perfect for a relaxing holiday, fun filled adventure or travelling on Business. All rooms are air-conditioned for your comfort, the Resort’s Restaurant offers an excellent a-la-carte menu in air-conditioned comfort or al fresco dining. Coach tours, conferences and/or meeting enquiries are welcome. The pool is set in a lush tropical surrounding setting.

Best Western Reef Resort is located on Nebo Road (Highway One) on the south western approach into Mackay, approximately 800 metres north of the Tourist Information Centre and new Botanical Gardens. It is centrally located a few minutes from the airport, railway station, the city centre and Caneland Shopping Centre.

Accommodation Options


Very spacious, double room with one queen bed. Executive director chair, data points and excellent work lighting.

Executive Spa Suite

Extra Large Suite, with separate lounge and dining areas. Large bathroom with large two person spa bath. Separate shower and toilet. Similar to Corporate room includes work bench area and second television in bedroom.

Honeymoon Spa Suite

Extra large two room suite, with separate air-conditioning, televisions, lounge and dining area. Large bathroom with large corner spa bath. Private balcony areas. Honeymoon packages available.

Two Bedroom Family

Similar to our Deluxe rooms, with an additional bedroom containing three single beds, additional television and separate air- conditioning.

Deluxe Studio

Very spacious room accommodating up to three people with one queen and one single bed.

Activites and Experiences at Best Western Reef Resort Mackay

  • Swimming Pool on-site.
  • Best Western
  • Direct
  • Retail
  • Bar Open seven days a week.
  • Office Services/Business Services Facsimile and photocopier available at Reception.
  • Car park Undercover.
  • Vehicle wash facilities
  • Conference/Convention Facilities 10 to 100 guests including weddings.
  • Cots Available Charges apply.
  • Dry Cleaning Same day (conditions apply) available weekdays.
  • High Chair Restaurant use only.
  • Ice Available from Restaurant.
  • Laundry Guest laundry on-site
  • Non Smoking Floor 95 per cent of rooms are non smoking.
  • Pay/Satellite TV Austar eight channels.
  • Swimming Pool Outdoor
  • Public Telephone In front of Restaurant.
  • Room Service Available seven days.
  • Safety deposit box In reception.
  • Tour Desk Free booking service in Reception.
  • TV/Lounge Area
  • Honeymoon Accommodation Packages available.
  • RTN, QH and National Distributors (TQ)
  • Adult Getaway
  • Business/Trade/Corporate
  • Self-Drive
  • Senior
  • Australian Hotels Association
  • Hotel, Motel and Accommodation Association of Australia
  • Mackay Tourism
  • American Express
  • Cheques By Arrangement
  • Bankcard
  • Cash
  • Diners Club
  • Electronic Funds Transfer at Point of Sale
  • MasterCard
  • Motor Pass
  • Australian Travellers Cheque
  • Visa
  • 4 Stars
  • Air Conditioning
  • Blankets
  • Clock Radio
  • Facsimile/Modem point
  • Hairdryer
  • Insect screens
  • Iron/Ironing board
  • Non Smoking Room
  • Pay/Satellite TV
  • Telephone
  • Rollaway Bed On request – fee may apply.
  • Tea/Coffee making facilities
  • Television

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